magWork · Field Service
Field service management built for South African teams
Dispatch, technicians & mobile jobs
From R299/mo · R2 990/yrOverview
Service businesses lose margin when dispatch runs on WhatsApp and spreadsheets. magWork Field Service gives your office a live dispatch board, your technicians a mobile job list, and your customers a portal to track appointments.
Jobs link to CRM customers and deals, so every site visit ties back to revenue. Invoice completed jobs without re-entering line items.
Field service businesses — HVAC, security, plumbing, IT support — need dispatch that works on mobile data across South Africa. Magoven FSM gives dispatchers a live board and technicians a job list with checklists and customer signatures.
Jobs originate from CRM customers, bookings, or manual dispatch. Completed work converts to invoices with parts and labour captured on site.
Customers track appointments through a portal, reducing inbound “where is my tech?” calls that tie up your office team.
Why teams choose Magoven
magWork FSM shares customers, invoices, and CRM data — no separate FSM subscription required.
Get started
R299/mo
or R2 990/yr · PayFast checkout
Free workspace included · Add modules anytime · PayFast secure checkout
How Field Service works
Schedule jobs
Assign technicians by skill, location, and availability.
Execute on site
Mobile job cards, photos, checklists, and status updates.
Close & invoice
Mark complete and bill parts plus labour automatically.
Report SLA
Track response times and first-time fix rates.
Ideal for
- HVAC & plumbing
- Security installers
- IT on-site support
- Facilities maintenance
Key benefits
- Fewer missed appointments
- Technician location visibility
- Customer self-service portal
- Invoice from completed jobs
Integrations
Features
Job scheduling
Built-in job scheduling for SA field teams.
Technician app
Built-in technician app for SA field teams.
Route map
Built-in route map for SA field teams.
Customer portal
Built-in customer portal for SA field teams.
Frequently asked questions
Is there a mobile app for technicians?
Yes — the mobile technician view works on any phone browser with job details, checklists, and status updates.
Can customers track their job?
Customers signed into your portal see scheduled jobs and status updates.
How much does FSM cost?
The Field Service module addon is R299/month in ZAR, on top of your free workspace.
Related modules
Ready to add Field Service?
R299/mo
or R2 990/yr · PayFast checkout